Privacy Policy

1. Information We Collect

We collect only the information necessary to provide our service:

• Account Information: Email address and authentication data
• Uploaded Content: Images and videos you upload for processing
• Generated Content: AI-generated videos and edited images
• Usage Data: Credit balance and generation history
• Payment Information: Processed and stored securely by Stripe (we do not store card details)

2. How We Use Your Information

Your information is used solely to:

• Generate AI videos and process your content
• Maintain your account and credit balance
• Process payments through Stripe
• Provide customer support
• Send important service updates

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Content Processing

When you upload images or videos, they are processed through our AI systems:

• Uploaded content is temporarily stored during processing
• Generated content is stored and accessible through your account
• Content may be cached on CDN servers for faster delivery

4. Data Storage and Security

We implement industry-standard security measures to protect your data. Your information is stored on secure servers with encryption at rest and in transit. We use Supabase for database storage with Row Level Security (RLS) policies ensuring your data is only accessible to you.

5. Third-Party Services

CasaReels.io integrates with the following services:

• Supabase: Authentication and database storage
• Stripe: Secure payment processing

Each service has its own privacy policy. We encourage you to review them.

6. Data Retention

We retain your data as follows:

• Account data is retained while your account is active
• Generated content is retained until you delete it or your account
• Upon account deletion, your data is permanently removed within 30 days
• Payment records may be retained longer for legal and accounting purposes

7. Your Rights

You have the right to:

• Access your personal data
• Download your generated content
• Delete individual generations or your entire account
• Update your account information
• Request information about how your data is used

8. Cookies

We use essential cookies for authentication and session management. These cookies are necessary for the service to function. We do not use tracking or advertising cookies.

9. Children's Privacy

CasaReels.io is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the platform. Continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at casareels.io@gmail.com

Last updated: February 2026